Nutella, a recent food trend in the US unless you are from Europe and have grown up eating it, know this delicious hazelnut spread. For a part of my childhood my family lived in New Hampshire where we were lucky to have a variety of European imported goods in some stores. Otherwise we would have to bring Nutella back from our trips to the Czech Republic. Most of my friends thought it was weird that I was eating a chocolate spread just like how many Europeans find it weird that Americans eat peanut butter. But those who tried it loved it and by the time our family moved to the west coast, Nutella had started to become popular around the US.

When I heard that there would be a Nutella Café opening in Chicago this year I couldn’t believe my luck! Even though I was preparing to move out to Southern California in a few weeks I made sure I had time to stop by and enjoy a menu dedicated to Nutella.

Walking up to the Nutella Café, located on busy Michigan Ave, you will find a line out the door with a security guard guarding the entry of the café. Luckily when I went with my friend it was in the middle of the week, the café had already been opened for a few weeks so we didn’t have to wait as long. The line moved quickly and after about twenty minutes we were inside.
What surprised me the most was the price of the items on the menu, which were fairly average for downtown Chicago. I couldn’t settle on one choice so I ordered the banana and Nutella crepes and Steel-cut Oats with Almond Milk and berries and a cup of espresso. My friend ordered the Seasonal Fruit Crostata.

It was a beautiful day so we found a table outside facing Michigan Ave. My friend’s food came quite quickly and after a few minutes my oats followed. We gave it about another ten minutes and I started to wonder where the rest of my order was. You would think that an order would come out at the same time. Frustrated and hungry I walked back inside to ask if my food was ready. Of course the moment I had left my seat the server came with my order from the other side of the café. A few minutes of confusion at the counter and we figured out my food had been sent to my table already. I returned to our table and excitedly started to dig into my meal. I admit my expectations were pretty high. I have been eating Nutella since I can remember, usually on cut up slices of banana and strawberries or simply by the spoonful.

First bite into my oats and I tasted zero flavor. If it wasn’t for the scoop of Nutella in the center I think I would have passed on the bowl completely. Setting the bowl to the side I decided to give the food another shot with my banana and Nutella filled crepe. Disappointment. That’s what the crepes tasted like. If I am ordering Nutella filled foods from the World’s First Nutella Café that has had thousands of people flocking to it, it better taste above average.

So the service was a bit of a mess. The food was lacking in any flavor minus the fact that there was Nutella incorporated into each recipe. But that’s not all. As my friend and I are trying the foods and admitting our dissatisfaction she points to my bowl of oats and shows me a raspberry covered in white mold. I had to draw the line there. I finished my espresso and left the half uneaten food on the plate.

From the service, the food, and the wait it is definitely not worth it. I am so bummed to share this experience with you, I even hesitated whether or not to even post about it. In the end I decide to post it anyway because I know that before I go somewhere I like to read reviews. I will continue to eat Nutella from jars I purchase at the store but I won’t be visiting the Nutella Café again. I understand this is a review of my experience at the café. You may go and have incredible food and service but I cannot recommend going to Nutella Café in Chicago.

If you are in Chicago and craving a Nutella crepe than I do recommend going is Eataly where there is a Nutella crepe bar on the ground level. There you can enjoy a properly made Nutella crepe.
Overall:
Food: Tasteless minus for the Nutella, at least the espresso was made properly. You have a chance of finding moldy fruit.
Service: Slow and not organized. Your food may not come out at the same time and take too long.
Atmosphere: As you wait in the line everyone seems excited. People are taking photos with the exterior of the café and everyone is asking each other what they think they will order on the menu.
Location: Right in the center of the city, the café is a close walk from the Randolph/Wabash “L” station as well as the buses that run from North and South along Michigan Ave.
Price: Average, for my oats, banana and Nutella crepe and espresso I paid $16.86.
Address: 189 N. Michigan Ave, Chicago IL 60601 USA
Disclaimer: I purchased all food and drinks mentioned in post, Nutella Cafe did not reach out to me. All opinions are my own.
x the Adventurer
Copyright © Dream of Adventures 2017. All rights reserved.
it says it is reblogged. I am sorry for the misunderstanding. I thought you would be cool with somebody reblogging and showing it to others. Have a good day.
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I don’t mind that you reblogged it but in the future it’s always respectful to ask the blogger before sharing their work. Also it says it’s by you underneath the title. so make sure you always give credit to whoever wrote it.
Thank you
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OMG this place is dream come true! I am feeling so sorry that I didnt find it yet at the locations I visited so far! Thank you for posting this! Reviews are SO important and now there’ll be one less disappointment.
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This place was terrible because of the bad service and horrible tasteless food.
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The aesthetic of the place is very pleasing and I’m unbelievably jealous!
Really wish there was a place like this in London. Throughoughly an enjoyable read with very mouth watering piccies!
http://www.fluerique.co.uk/
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I don’t think you would wish for a place that sells moldy food with no taste and terrible service.
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OH WOW! I didn’t know such a thing existed but it sounds like the most amazing place ever! I love Nutella so much, I will have to put the Nutella Cafe on my bucket list for sure! Thank you so much for sharing! 🙂
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The idea of a nutella cafe is great but my experience was awful.
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I recommend you read the whole post dear! Thanks!
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When I clicked on the post I was so excited, and a little jealous there wasn’t one here in England! It’s so disappointing though 😦 Nutella was like a major treat as a kid, I probably tried it a handful of times, but now I’m an adult I love to indulge now and again! I suggest making your own coffee and some pancakes and spreading your own jar of Nutella on, probably a lot cheaper and a lot better! Thanks for sharing, great photos 🙂
Yasmin x
The Sweet Seven Five
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I know I was so bummed after leaving the cafe. I have stuck to making my own nutella inspired food =o) Strawberries with nutella or bananas =o) I’ll have to make pancakes soon!
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Looks amazing 🙀
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Oh wow, such a disappointment… Who could’ve thought about it when chocolate is involved. Big chocolate fan is here 🙂 So sorry about this experience.
http://www.morethandestination.com
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Thank you for your kind comment, it was a bummer that the cafe was so bad but I still continue to enjoy my nutella jar at home =o)
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I didn’t know that Nutella was only a recent food trend in the USA 😮 They’ve been deprived!! I was so excited to see this post about the Nutella Cafe because that sounds like a dream, but I’m sorry to hear that your experience wasn’t great D: But that’s good to know. There are probably a lot of people who would look forward to the Nutella Cafe based on the name and theme, but it’s best they not waste their time! There are sooo many delicious ways to incorporate Nutella in your own recipes at home 😀 -Audrey | Brunch at Audrey’s
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Thank you for your sweet comment Audrey =o) And I agree, there are so many ways to to add Nutella to your recipe at home. I like to put it on top of my strawberries or banana =o)
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So sad to hear about this! I was so excited that there is a Nutella cafe somewhere, but they really need to get their act together!
Heidi ✨ | Heidi’s Planner | Instagram
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They really do need to get it together. It’s a shame because Nutella is amazing
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Everything looks good but…mold. Ugh, sorry you had a terrible experience! Maybe sticking to regular store bought nutella is the way to go hahah.
xo, Eda
http://luxeandlinen.com
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Yeah I had to draw the line at the mold. So gross. I have definitely stuck to eating my store bought nutella since going to this cafe
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Shame that you have mixed feelings regarding this experience. I’d be curious to try it once though as I love Nutella but I’d lower my expectations.
ANOUK
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It’s worth a shot to try. This was my experience and maybe someone has a better one, I would hope so.
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Aww that’s a shame that it wasn’t as good as you expected it to be. They look delicious in pictures though but yeah it’s annoying when pretty things don’t taste as good at restaurants x
http://www.wildfirecharm.com
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The food does look ok right? It’s a shame it was tasteless but it was an interesting experience.
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The Nutella cafe sounds amazing (exactly the sort of place my brother would love!) but it’s such a shame it didn’t meet your expectations. Great post though and your pictures are fab too!
Heather xx
https://www.hefafa.me.uk
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Thank you for the sweet comment Heather =o) I’m bummed about the experience but now have an interesting post to share.
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OMG! This is amazing! Never heard of this before!
http://www.alovelystyle.com
@lovelystyle_blog
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If you want mold on your food, tasteless food and terrible service then you will love this place.
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Yes, I know you had a terrible experience there (in Chicago) but I thought it was an interesting place! Thank you so much for sharing your experience 🙂 Have a nice day!
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It definitely was an interesting place you are right =o)
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That’s crazy! I didn’t know they had a Nutella cafe, it looks so cool!
Raindrops of Sapphire
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If you want mold on your food, tasteless food and terrible service then you will love this place.
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This place looks like so much fun!
I need to go here!
X Merel
http://www.andathousandwords.com
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If you want mold on your food, tasteless food and terrible service then you will love this place.
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Aww<3
http://www.blogellive.com
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If you want mold on your food, tasteless food and terrible service then you will love this place.
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What a lovely concept and what a shame that it was such a disappointment! I love Nutella, hopefully, something else will open up doing it right!
Miriam xx
http://www.londonkitchenidaries.com
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I hope someone opens up a good one =o) Thanks for the comment Miriam
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When I saw the blog post title I was excited to read about it but looks like you’re disappointed about it! Too bad!
http://violettedaily.com
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I understand, I was so excited to visit the place when I heard it opened but was so disappointed with the service.
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This is so sad! I started off this post so excited to try this cafe but now I know I would never bother! Sucks you had such a bad experience
http://www.coastalcuriosity.com
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Definitely don’t bother with it. But thank you for the comment =o)
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This looks so fun, it’s such a shame you didn’t like it!
Have an awesome day!
xx Kris
https://dreamingofpink.wordpress.com
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Thanks for the comment Kris! It was a bummer of an experience but it happens
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This looks like Nutella heaven! I love using it as a spread for my toast 🙂
Erica
http://www.eggcanvas.me
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If you want mold on your food, tasteless food and terrible service then you will love this place.
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This looks like an interesting place. It’s too bad it didn’t meet you expectations. You know, I’ve actually never tried Nutella in my life before. lol
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You have to try Nutella! Maybe not at this cafe but go to the store and grab a jar. But it on some fruit or pancakes =o) Trust me you will not regret it (unless you are allergic to hazelnuts)
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Oh no, what a sad experience! Mold on the fruit (gag!!!) They need to get their act together if they expect to last.
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I know I was so bummed with the experience but it happens. Mold is definitely a no.
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This cafe sounds amaaaaazing!
-Ashley
Le Stylo Rouge
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If you want mold on your food, tasteless food and terrible service then you will love this place.
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Too bad it didn’t taste as good as it looks. I’m a huge lover of Nutella. Have a wonderful week babe.
❤️ http://TheBlushingPink.com
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I wish it tasted better but it happens. I will stick to enjoying Nutella from a jar at home =o)
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Awh no that sucks! Sorry to hear. Mold on food… huge no no.
Robin
http://sky-haven.nl
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Right!?! Terrible experience.
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I need to visit this place!!!!
https://imyimyimy.blogspot.co.uk/
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If you want mold on your food, tasteless food and terrible service then you will love this place.
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Looks delicious! Love them all. Thanks for sharing darling.
Have a wonderful week!
Much love, Len
http://www.lenparent.com
XO
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It was the complete opposite of delicious. There was mold on my food, tasteless food and terrible service.
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I’ve never been a huge fan of Nutella, but I know lots of people that love it and of course, it is all the rage in Europe. I know I would enjoy the Nutella cafe! It looks so cool and delicious.
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It was the complete opposite of delicious. There was mold on my food, tasteless food and terrible service.
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So disappointing! I was so excited when I saw the post, and then so sad when I read that it was so terrible. We recently came back from Europe and the Nutella was EVERYWHERE! My favorite way to have it was in gelato. No disappointments there! Maybe the cafe should take some notes from where it originated!
Susie | http://milehighdreamers.com
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Yum! Nutella gelato! That sounds way better than what I experienced =o)
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As a big lover of chocolate and nutella now I want everything I see on these pictures haha
also check out my blog
https://thefashionsateen.wordpress.com/2017/08/07/gifts-ideas-for-different-occasions/
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I’m not so sure about that, there was mold on the raspberries and the food tasted awful.
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Love it! I’m big fan of Nutella and everything chocolate 🙂
https://aliceinwonderland357.wordpress.com/
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I didn’t love the mold on my raspberries, the terrible service and the bad tasting food.
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Oh no….what a disappointment. We all love our Nutella here so it would have been a total let down for me, especially finding the mold on the raspberry!!! Glad you posted it though, I always read reviews and what other people experience. Thanks for your honesty. Xx
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It really was a big let down since I love Nutella. I wanted to post an honest review =o)
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Glad you did. X
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I’m not a Nutella lover, when I heard about this cafe, I was like “awww maaannn… Nutellaaa??” but it’s great for the Nutella lovers out there! 🙂
With Love & Style,
♥ Amber
ALL THE AMBIENCE
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I find Nutella amazing but this cafe is terrible
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This cafe looks like my dreams do!
There needs to be a Nutella cafe in every city
x
Lizzie | Takeoffs & Landings
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I hope the cafes in other cities don’t have mold, terrible service and bad food!
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Such a great post! Really wonderful place!
Have a nice new week!
http://www.recklessdiary.ru
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Thank you for the comment!
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I live in Chicago and I haven’t checked it out yet! Good to know you enjoyed checking it out!
http://www.rdsobsessions.com
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I wouldn’t say I enjoyed the place but it was an interesting experience!
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Thank you for posting this! Reviews are SO important and now there’ll be one less disappointment (because I live pretty close to Chicago and would have gone had I known that a Nutella cafe existed). The mold-covered raspberry is unacceptable! Maybe they are super busy and crumbing under the pressure? Still, it’s a big brand, they should have been prepared. Definitely a bummer! But still, there are lots of places to get good food 🙂 Like Eataly, that you mentioned. I have never had their Nutella crepes but I have had their panettone, which blew me away… so delicious!!
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Thank you for the kind comment Beatrice =o) I agree, reviews are so important. Eataly is definitely better!
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Oh wow… Just like Paula I too was soooo excited to read about this place – and immediately thought “Let’s open one in London”…. Well, maybe not!
As a Dane I grew up with Nutella – and I still fancy a bit from time to time in a pancake or on a piece of bread… But moulded raspberries? I dont think so! Bummer!
X Louise
http://www.louiseloveslondon.com
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Isn’t Nutella so delicious! It was a bummer about the cafe =o(
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I LOVE Nutella, and go through my jar far too quickly. I love it over my pancakes. I was super excited to read your post. However, what a disappointment 😦 I am sorry to hear about your experience. Such a bummer indeed!
Xx
Nikki
http://www.nikkilivinglife.com
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Yum! I will have to try it on pancakes =o) Yeah it’s a bummer the service and experience wasn’t good.
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Bummer! I was so excited about a Nutella cafe! Do you know whats better than nutella or peanut butter on toast? Peanut butter AND nutella on toast
♥ Paula Shoe Fiend.
http://shoe-fiend.blogspot.co.nz/
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I know I was so excited too! Yum that does sound delicious =o)
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